The most important information for your booking and a relaxing live free holiday here at a glance. If you have any further questions, please do not hesitate to contact us daily from 7.00 a.m. to 10.00 p.m. by phone at +43 6583 7428 or by e-mail at firstname.lastname@example.org.
Check-In & Check-Out
Your room will be ready for you from 2 p.m. on the day of your arrival. On your departure day, we kindly ask you to check out by 10 a.m.
Transfer (airport/train station)
You need a transfer from the airport or train station?
Request transfer service
Late Check-Out Wellness
You would still like to use our spa area on the day of departure?
We are happy to offer you a late check-out in the SPA until 5.00 pm for an extra charge of € 30 per person. A last visit to the sauna, a few last swims in the outdoor pool and a relaxed end to the afternoon before everyday life calls.
Means of payment
We prefer to accept your payment in cash, by EC card or by bank transfer to our account.
- Bank details: IBAN AT27 4501 0000 6410 1405, BIC: VBOEATWWSAL
- Credit cards: MasterCard & Visa Card
The local tax of € 2,05 per day is exclusive.
Deposit & Reservation
As soon as we receive the advanced payment of 30% from the total price on our account your booking is guaranteed.
The following cancellation policies apply:
- until 7 days before arrival no fee
- from 6 days prior to arrival 50 %
- 1 day prior to arrival 90 %
Winter main saison & New Year
Cancellation possible up to 30 days before, afterwards cancellation fee of 80 % of the room rate plus any taxes
Winter low season
Cancellation possible up to 14 days before, afterwards cancellation fee of 80% of the room rate plus any taxes.
Otherwise the Austrian hotel contract conditions apply. Place of fulfillment and place of payment is Leogang. The Austrian law applies. The jurisdiction is Zell am See, Austria.
Because something can always come up - we recommend that you take out cancellation insurance.
Reductions for children gourmet halfboard
The children's prices include gourmet halfboard. Children between 0 - 10 years with a reduction for children are served a children's menu. Without evening menu the price per child / night is reduced by € 9 (from 11 years € 23).
Reduction parents' room
- 0 - 3 years: € 40
- 4 - 6 years: € 50
- 7 - 10 years: € 65
- 11 - 16 years: € 115
- from 17 years: 30% discount on the roomrate
Reduction family appartement
- 0 - 3 years: € 45
- 4 - 6 years: € 70
- 7 - 10 years: € 85
- 11 - 16 years: € 160