Booking information
The most important information for your booking and a relaxing live free holiday here at a glance. If you have any further questions, please do not hesitate to contact us daily from 7.00 a.m. to 10.00 p.m. by phone at +43 6583 7428 or by e-mail at lebefrei@loewe.at.
Arrival and departure
Check-In & Check-Out
Your room will be ready for you from 3 p.m. on the day of your arrival. On your departure day, we kindly ask you to check out by 11 a.m.
Transfer (airport/train station)
You need a transfer from the airport or train station?
Request transfer serviceLate Check-Out Wellness
You would still like to use our spa area on the day of departure?
Advantage for direct bookers: We are happy to offer you a late check-out in the SPA until 5.00 pm without charge. A last visit to the sauna, a few last swims in the outdoor pool and a relaxed end to the afternoon before everyday life calls.
Payment & prices
Means of payment
We prefer to accept your payment in cash, by EC card or by bank transfer to our account.
- Bank details: IBAN AT27 4501 0000 6410 1405, BIC: VBOEATWWSAL
- Credit cards: MasterCard & Visa Card
Local tax
The local tax of € 2.45 per day is exclusive. From 01.05.2025: Additional mobility tax of € 0.50 - this allows guests to use public transport free of charge throughout Salzburger Land.
Deposit & Reservation
As soon as we receive the advanced payment of 30% from the total price on our account your booking is guaranteed.
Cancellation policy
The following cancellation policies apply:
Summer season
- May, June, Sept to November
free of charge up to 3 days before arrival
After that 80% of the room price will be charged - July & August
up to 7 days before arrival free of charge
After that 80% of the room price will be charged
- May, June, Sept to November
Winter main saison & New Year
December 20, 2025 until March 01, 2026
- Winter high season & Christmas & New Year's Eve
Cancellation free of charge up to 20 days before arrival.
Cancellation fee of 80% of the room rate thereafter
- Winter high season & Christmas & New Year's Eve
Winter low season
December 05 to 20, 2025 & March 02 to April 06, 2026
- Free of charge up to 7 days before arrival
After that 80% of the room price will be charged
- Free of charge up to 7 days before arrival
General information
Otherwise the Austrian hotel contract conditions apply. Place of fulfillment and place of payment is Leogang. The Austrian law applies. The jurisdiction is Zell am See, Austria.
Cancellation insurance
Because something can always come up - we recommend that you take out cancellation insurance.
You can take out cheap cancellation insurance here.
